Safe and Responsible Gaming

Responsible Gaming —
Know Your Limits, Stay Safe

Playing at bj77 is not just entertainment — it is a conscious choice. We want every user to enjoy themselves while staying in control. On this page, learn how to set limits, which signs to watch for, and where to get help if you need it.

For ages 21+ SSL Secured 24/7 Support Bengali and English Support
Our Commitment

Why bj77 prioritises Responsible Gaming

bj77 believes that online gaming is enjoyable only when you stay in control. Whether it is casino games, slots, or sports betting, clear boundaries are necessary. We provide tools and information on our platform to help you play with awareness.

Our Terms and Conditions clearly state that the platform is strictly prohibited for anyone under 21. Age verification is a mandatory step for us. If any family member is a minor, keep your account and devices secure.

Gambling is never a way to pay off debt or a substitute for income. It is entertainment — and entertainment should have a budget. If you or anyone in your family is under financial or mental pressure because of gambling, that is a sign it is time to stop or seek help.

bj77's commitment: We provide every user with the option to set self-limits, activate self-exclusion, and take a break. Our 24/7 support team is always available — via live chat or email.

21+

All casino and betting activities at bj77 are strictly for players aged 21 and above.


Core principles of responsible gaming:

  • Set a fixed budget for each session
  • Do not place more bets in hopes of recovering lost money
  • Avoid playing while under the influence of alcohol or when tired
  • Stop playing outside your set hours
  • Prioritise spending time with family and friends
  • Activate self-exclusion when needed
Take Control Yourself

Self-Limit Setting Tools

bj77 gives you full control over your own play. Use the tools below to decide for yourself how much you want to play.

Deposit Limit

Set a maximum deposit amount for any period — daily, weekly, or monthly. Once this limit is reached, no further deposits will be possible.

Deposit Control

Loss Limit

Once you have lost up to a set amount, your account will automatically stop you. This makes it easier to avoid large financial losses.

Loss Limit

Session Time Limit

Set a time limit in advance for how long you will play in one session. When the time is up, the session will end automatically.

Time Control

Cool-Off Break

If you want to take a break from playing for a few days, use the option to temporarily close your account for a set period.

Temporary Break

Self-Exclusion

If you want to stop playing for an extended period, activate self-exclusion. During this time, logging in or placing bets will not be possible.

Self-Exclusion

Reality Check

At regular intervals, you will be shown information on your session time and spending so you can make a conscious decision about what to do next.

Awareness Reminder

To activate or change any of these tools, contact our 24/7 live chat or email support. To learn more about us, visit our About Us page.

Stay Alert

Signs You Should Not Ignore

When gambling habits start to go out of control, certain signs appear. Recognising them makes it possible to act in time.

Chasing Losses

Repeatedly placing larger bets to recover losses — this is the most common sign of problem gambling.

Spending More Time Than Planned

Every time you say "just a little more" — but hours pass and daily tasks are disrupted.

Withdrawing from Family and Friends

A reduced social life and failing to give time to family because of gambling is an important warning sign.

Restlessness or Irritability When Not Playing

Feeling irritable, restless, or anxious when unable to play are signs of psychological dependence.

Using Essential Money for Gambling

Spending money meant for food, bills, or debt repayment on bets — this indicates it is urgently time to seek help.

Hiding Gambling Activity

Concealing your gambling habits or spending from family or close ones is a serious warning sign.

Get Help

Where to Turn if You Have a Problem

Asking for help takes courage. You are not alone — bj77's support team, your family, and professional counsellors are all there for you.

bj77 Live Chat Support

Our support team is available on live chat seven days a week, 24 hours a day. To request self-exclusion or set a limit, start a live chat now — fully available in Bengali.

Contact by Email

You can also reach us by email alongside live chat. Write a description of your issue and send it to us — we will respond promptly. Email address: [email protected]

Family Support

Talk openly and honestly with trusted family members. They can help monitor your account or assist with setting limits if needed.

Professional Counselling

Seek help from a mental health professional or an addiction counsellor. Both government and private hospitals in Bangladesh offer mental health services.

Self-Assessment

On a weekly or monthly basis, ask yourself — are gambling habits increasing? Is the budget being followed? Honest answers will help you make the right decisions.

Support Groups

Support groups and communities play an effective role in dealing with addiction. The experiences and advice of people going through the same situation can often complement professional help.

Minor Protection

Verify 21+

bj77 strictly does not allow anyone under 21 to open an account or play. However, if there are children or teenagers in your household, it is your responsibility to keep your devices and account secure from them.

  • Use a strong password on your device and do not share it with anyone
  • Disable auto-login on your bj77 account
  • Keep devices out of children's reach or enable parental controls
  • Do not share your account credentials with anyone
  • Clear your browser history regularly so minors cannot find the platform

In accordance with our Privacy Policy, we verify user ages and never store information belonging to minors. If there is any suspicion of underage use on an account, we immediately suspend it and investigate.

If you suspect that a minor has used your account, notify us immediately via our 24/7 live chat.

FAQ

Questions About Responsible Gaming

If you cannot find the answer to a common question, visit our full FAQ page or contact support directly.

Yes, you can still withdraw any balance remaining in your account while self-exclusion is active. However, new deposits and gameplay will not be possible. Contact our support team to request a withdrawal — the minimum withdrawal amount is ৳500, and the process is usually completed within 30 minutes to 3 hours.

The self-exclusion period is set with your safety in mind, so it generally cannot be lifted before the agreed end date. However, once the period has ended, you can contact support to request reactivation of your account.

For account security reasons, only the account holder can request limits to be set. However, if a family member is concerned, they are welcome to contact support with details and ask for assistance — we will review the situation and take appropriate steps.

The first step is to acknowledge it. Then contact bj77 live chat right away to activate self-exclusion. Let your family know about the situation, and if needed, seek advice from a professional mental health specialist. Remember — asking for help is not a weakness; it is the courageous choice.

No. All casino and betting activities at bj77 are strictly for players aged 21 and above. Anyone aged 18, 19, or 20 is not permitted to use this platform. Age verification is mandatory when opening an account.

Our support team assists in both Bengali and English. You can reach us via live chat and email 24 hours a day, 7 days a week.