bj77 Privacy Policy
Your personal information is very important to us. This policy explains in detail — what information is collected, how it is used, who it may be shared with, and what rights you have.
Introduction
bj77 is an online gaming platform that provides casino games, slots, and sports betting services for users in Bangladesh. Ensuring the protection of your personal information when you use our services is our primary responsibility.
This Privacy Policy ("Policy") describes what types of personal information bj77 collects, how that information is processed, under what circumstances it may be shared with third parties, and what security measures are in place to protect your information. This Policy applies equally to the bj77app.cam website and its mobile application.
By registering on the bj77 platform, you consent to the terms of this Privacy Policy. You are required to read our Terms and Conditions, as these two documents complement each other and are effective together.
Information We Collect
bj77 collects only the information necessary to provide our services. The information collected is listed below by category.
2.1 Registration and Identity Information
The following information is collected when creating an account:
- Full name (as per National ID card)
- Date of birth (for age verification — to confirm 21+)
- Mobile number
- Email address
- Username and password chosen by the user
- Residential address in Bangladesh
2.2 Identity Verification (KYC) Information
In accordance with international financial security standards, account verification is mandatory before withdrawal processing. The following documents may be requested at this stage:
- Scanned copy of National ID (NID) or passport
- Recent utility bill or bank statement (as proof of address)
- Proof of ownership of payment method (bKash, Nagad, Rocket, Upay or bank account)
2.3 Financial Transaction Information
To process deposits and withdrawals, we store detailed transaction information such as transaction date, amount, and the payment method used. Full payment card numbers or full mobile banking PIN codes are never stored at any time.
2.4 Technical and Usage Information
The following information is collected automatically while using the platform:
- IP address and device type
- Browser type and language settings
- Activity logs on the platform (login time, game sessions, bet history)
- Statistics related to game history and preferences
Purpose of Using Information
bj77 uses your information only for specific legitimate purposes. Those purposes are described in detail below:
3.1 Service Delivery and Account Management
- Creating, verifying and ensuring secure login to accounts
- Accepting deposits and processing withdrawals
- Determining eligibility for bonuses and promotions
- Providing benefits under the VIP program
- User support and complaint resolution
3.2 Security and Fraud Prevention
To protect your account and maintain the integrity of the platform, bj77 regularly monitors suspicious activity. If evidence of multiple account creation, bonus abuse, or fraud is found, necessary action is taken.
3.3 Responsible Gaming Monitoring
Player gaming behaviour is analysed to identify potentially risky patterns. As part of our Responsible Gaming Guidelines, we may contact a user directly or apply specific limits when needed.
3.4 Communication and Service Improvement
- Account-related notifications (transaction confirmations, security alerts)
- Information about promotional offers and bonuses (only with consent)
- Analysis to improve platform performance and user experience
Sharing Information with Third Parties
bj77 does not sell or rent your personal information for any commercial purpose. However, there are specific circumstances in which information may need to be shared with third parties.
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer providers to carry out financial transactions. This information is used solely for transaction verification.
4.2 Technology Partners
To ensure platform performance, we use game providers (such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe), cybersecurity service providers, and cloud services. Strict agreements govern information sharing with these partners and they may not use that information for any other purpose.
4.3 Legal Obligations
bj77 may be required to disclose information pursuant to a court order, a lawful request from an investigative authority, or applicable law. Unless legally prohibited from doing so, we will endeavour to notify you in advance of any such disclosure.
Cookies and Tracking Technology
The bj77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
5.1 Types of Cookies
- Essential Cookies: Maintaining login sessions, security verification — these cannot be disabled.
- Functional Cookies: To remember your language preferences and game settings.
- Analytics Cookies: To monitor platform usage patterns and improve services.
- Marketing Cookies: To display relevant advertisements and offers — you may withdraw consent at any time.
5.2 Cookie Controls
Cookies can be disabled from your browser settings. Please note, however, that disabling essential cookies may disrupt core functions such as login or payment.
Data Storage and Security
bj77 takes industry-standard technical and organisational measures to protect your personal information.
6.1 Technical Security Measures
- All data transfers secured through SSL/TLS encryption
- Passwords stored using strong hashing algorithms — no staff member can read them
- Regular security audits and risk assessments
- Automatic OTP verification for suspicious login attempts
- Firewall and DDoS protection
6.2 Data Retention Period
All information is retained while an account is active. If an account is closed or deactivated, certain information (financial transactions, KYC documents) may be retained for a further number of years as required by law. After that, it will be securely deleted as soon as possible.
Your Rights
bj77 believes that you have clear rights over your own information. Those rights are described below:
7.1 Right to Access
You may find out at any time what information we hold about you. Upon request via live chat or email, we will provide a complete report within 30 business days.
7.2 Right to Rectification
If any of your stored information is incorrect, you may request that it be corrected. This change can be made through account settings or through the support team.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, where ongoing legal obligations exist (such as records of financial transactions), immediate deletion may not be possible.
7.4 Right to Restrict Processing
You have the right to object to marketing communications or to the sharing of certain information with third parties. Upon receiving such a request, we will stop the relevant processing.
7.5 Right to Data Portability
You may request that your personal information be exported in a structured, commonly used format.
To exercise any of these rights, please contact our customer service team. For general enquiries or questions about the policy, our FAQ section may be helpful.
Protection of Minors
bj77 strictly prohibits the registration and participation of anyone under the age of 21. Date of birth is verified at the time of registration and re-verification via NID or passport may be carried out in cases of suspicion.
Knowingly assisting a minor to register by providing false information is a direct violation of this policy, and the relevant account will be cancelled and all funds withheld. We are committed to continuously improving our 21+ age verification process.
Policy Changes and Updates
bj77 reserves the right to amend this Privacy Policy as needed. If any significant changes are made, you will be informed in the following ways:
- By updating the "Last Updated" date at the top of this page
- By sending a notification to your registered email address
- By displaying a notification on the platform at your next login
Continuing to use the platform after any changes will be taken as your acceptance of the updated policy. If you object to any change, you may submit a request to close your account.
Contact Information
For any questions about this Privacy Policy, requests to correct or delete information, or to exercise your rights, please contact us through the following:
- Live Chat: Chat button at the bottom right of the website — active 24/7, support available in Bengali and English.
- Email: [email protected]
Privacy-related complaints are responded to within 72 hours. To learn more about bj77, visit our About Us page.